Support & FAQ
How do I contact a human?
Email [email protected]. It's a small operation (one person), so please be patient on reply times — see the Terms for the formal “no SLA” language.
Common questions
How do I turn it on?
After installing from the App Store, enable Map Path in Safari:
- macOS: Safari → Settings → Extensions, then tick Map Path. You may be asked to allow it on the websites you visit — that permission is what lets it see and rewrite map links.
- iPhone / iPad: Settings → Apps → Safari → Extensions (or the Aa menu → Manage Extensions in Safari), then enable Map Path and allow it for the sites you use.
I clicked a Google Maps link and it still opened Google. Why?
A few possibilities:
- The extension may not be enabled, or not permitted on that site — check the steps above.
- The link was a shortened map link (for example
maps.app.goo.gl/…). Map Path doesn't follow shorteners, because that would require a network request it deliberately never makes, so those are left alone. - The link used an unusual format Map Path couldn't translate confidently. When it isn't sure, it leaves the original link rather than risk the wrong destination.
- The page opened the map itself (for example a button that runs a script), rather than using a normal link. Map Path rewrites link addresses; it doesn't intercept scripted navigation.
If a common, normal-looking link isn't being rewritten, that's worth reporting — email the link (with anything private removed) to the support address and I'll take a look.
The page has a Google Map embedded right on it — why isn't that switched to Apple Maps?
When a website embeds an interactive Google Map directly into the page (the kind you can pan and zoom in place — common on hotel sites, restaurant pages, and event listings), Map Path leaves it untouched. Two reasons:
- Apple doesn't publish a web-embed equivalent to Google's Maps Embed API, so there's no Apple Maps widget to swap to.
- Apple Maps links can't be loaded inside an embedded frame — Apple's servers block this across the web, not just for this extension.
The action that matters — a nearby “Get Directions” or “Open in Maps” link — still gets rewritten when you click it.
Does it send me to the wrong place?
It tries hard not to. When a link's destination can't be translated cleanly, Map Path leaves the original link untouched instead of guessing. Always confirm a destination in Apple Maps before relying on it, the same as you would with any map link.
What data do you collect?
None. See the Privacy Policy for the full breakdown. The TL;DR: zero data collection, zero analytics, zero network requests, and nothing stored on your device.
Can I trust that there's no tracking?
Yes. Beyond the privacy policy, Safari itself shows you exactly what Map Path is allowed to do, and the source is public. The extension makes no network requests, so it has no way to send anything anywhere even in principle.
Does it work on Chrome or Firefox?
Map Path is built for Safari on Apple platforms first. If versions for other browsers happen later, they'll get their own listings.
How do I uninstall?
Map Path installs as part of a small container app from the App Store. Remove that app the way you remove any app:
- macOS: drag the Map Path app from Applications to the Trash, or remove it from Launchpad.
- iPhone / iPad: touch and hold the Map Path app icon, then Remove App.
Because Map Path stores nothing, there's no leftover data to clean up afterward.
Reporting a problem
If you find a bug, a link format that should be supported, or a security issue, please email [email protected] with the details. I'll respond as quickly as I can and credit you in the release notes if you'd like.